Volkswagen Financial Services

Volkswagen Financial Services (UK) Limited


Volkswagen Financial Services (UK) Limited (VWFS) is the captive finance company for the Volkswagen Group in the UK, offering finance and insurance services to customers of the Volkswagen Group Brands including Volkswagen, Audi, Bentley, SEAT, ŠKODA, MAN, Volkswagen Commercial Vehicles, Porsche, Bentley and Lamborghini.

VWFS is a wholly owned subsidiary of Volkswagen Financial Services AG, which is based in Braunschweig Germany.

VWFS is based at Milton Keynes, and employs more than 1,000 people.

It would be useful to mention at this point Volkswagen Group United Kingdom Limited (Volkswagen Group UK). Volkswagen Group UK is not part of the financial services business, but is the UK importer and distributor of vehicles under the Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles Brands and is also located in Milton Keynes, close to VWFS. Volkswagen Group UK enters into franchise agreements with motor dealers.

Retail Products

VWFS provides hire purchase and hire products (regulated and unregulated under Consumer Credit Act 1974) in relation to new and used vehicles. Customers range from individual consumers, through small business users, to limited companies. Product sales are conducted through the Volkswagen Group UK dealer network and not direct to customers.
VWFS has arrangements with the MAPFRE Insurance Group to make available GAP insurance products for sale through the Volkswagen Group dealer network in the United Kingdom. VWFS is authorised and regulated by the Financial Conduct Authority for the conduct of insurance mediation activities. Whilst VWFS does promote the GAP products, it does not sell, underwrite or administer the GAP products.

Wholesale Lending Products

For historic IT systems reasons, VWFS makes term loans available to Volkswagen Group dealers and provides finance to Bentley dealerships.