Making a Complaint

If you are unhappy with the service provided to you in relation to your finance agreement, please use our free phone number below to get in touch.

Freephone: 0800 912 3560

 

 

*Calls to 0800 numbers are usually free of charge from a UK BT landline and mobile phones. Calls to ‘03’ numbers are the same costs as a call to a standard '01' or '02' landline number, even when calling from a mobile. Calls to an ‘03’ number are also included in any bundled minutes or free talk time that covers landline calls. Where calls are made outside of a bundle you will be charged at local rate to ring an ‘03’ number.

The actual cost you are charged will depend on your phone provider. If you are concerned, please contact them to get information about the cost of the call.