Volkswagen Financial Services (VWFS) has chosen Experian, the global information solutions company, to provide an extensive range of services, including credit referencing, application processing, consumer credit scoring, fraud prevention and automotive solutions.

These services will assist VWFS in making fast, accurate and consistent decisions on motor finance applications by individuals and will ensure the company has access to the most up-to-date consumer information. They will also help identify and prevent potentially fraudulent applications for finance, by automatically checking new applications and claims against previous applications, suspect information and extensive fraud databases.

Experian’s services also include Car Data Check, which verifies the history, identity and risk associated with any vehicle on which finance has been requested. Car Data Check is currently utilised within the retail arm of Volkswagen Financial Services and by Volkswagen Group Leasing.

Graham Wheeler, Managing Director at Volkswagen Financial Services, said: “Volkswagen Financial Services currently funds over 180,000 vehicles in the UK, so not only is accurate information of key importance, but the ability to deal with customer requests and make decisions instantly enables us to provide an efficient service and helps in retaining good relationships with them.

“Experian helps us to do this by providing the means by which we can make fast, accurate and consistent lending decisions. VWFS is committed to using the very best in fraud prevention to protect our business and customers from fraud and to ensure that fraudulent, suspect, declined or multiple applications can be identified. This is crucial to the ongoing success of our business,“ he said.
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